
A Workplace Dilemma: To Embrace AI or Not?
November 1, 2025
Written by Divya Parthasarathy, Infotrend’s SME.
Artificial intelligence (AI) is advancing at a breaking pace, driving significant shifts across industries and reshaping our daily lives. From automated tasks and enhanced customer experiences to advancements in healthcare and education, AI’s potential for transformation is vast. However, despite these opportunities, widespread hesitation exists in embracing AI, often fueled by fear and misconceptions.
According to a study conducted by the Harvard Business Review: “In a 2023 Gartner survey, 79% of corporate strategists said that the use of AI, automation, and analytics would be critical to their success over the next two years. But only 20% of them reported using AI in their daily activities.” It seems that AI integration is not yet a unanimous trend.
The negative view towards AI may stem from not fully understanding what it is or its potential. There is general fear that AI will replace humans or that personal data will be misused. The potential for bias in AI systems with ethical considerations may also be a contributing factor. There is also the notion that AI is complicated and requires technical skills to adopt as part of everyday activities.
A decade ago, industries such as Tech, Healthcare, Finance, Retail, and Manufacturing were racing to adopt software solutions. Today, we’re seeing these same industries scrambling to adapt to AI. And while the challenges remain real, AI can also open doors to boundless opportunities. It can automate repetitive tasks, improve efficiency and productivity, enhance decision-making, reduce costs, and provide faster analytics and reporting. Given the current technological landscape, it’s no surprise that every company wants in on the AI bandwagon.
At Infotrend, we see this transformation firsthand. Through our CoreSuite platform and deep expertise in AI/ML qualifications, we help organizations harness emerging technologies in ways that are responsible, secure, and tailored to their unique missions. From predictive analytics to intelligent automation, our teams focus on bridging the gap between innovation and practical implementation.
Navigating this dilemma requires a multifaceted approach focused on strategic alignment, workforce development, and responsible implementation. By addressing the challenges through initiatives like investing in training programs, developing clear ethical guidelines, and ensuring human oversight, a future can be shaped where AI serves as a powerful force for progress. Fully harnessing AI’s potential requires collaboration, adaptability, and a vision that prioritizes technological advancement, as well as the well-being of individuals and society.
AI has the potential to reshape entire industries. By embracing AI strategically, investing in workforce development, and upholding ethical principles, organizations can navigate the complexities of AI adoption and unlock its potential to create more productive and fulfilling workplaces.
Pedro Domingos aptly quoted: “It’s not man versus machine; it’s man with machine versus man without. Data and intuition are like horse and rider, and you don’t try to outrun a horse; you ride it.”
To embrace AI or not? It’s a balancing act.



